Frequently Asked Questions
Errors, setup issues, and how-to answers by platform. All content lives in this doc; pick a platform and use the TOC to jump to each topic.
Choose a platform or topic and open its doc. Each page has a table of contents (TOC) at the top to jump directly to each topic.
By platform #
8 topics: insufficient balance, position side, notional, NOTIONAL/LOT_SIZE, margin, precision, invalid API-key.
position idx not match position mode.
How to switch position mode to Hedge Mode.
Leverage/100%, SL/TP, Email Alert setup, connect with Email Alert, Message Format.
Error 4752, 4756 (volume / filling type), align TradingView and MT symbol.
Troubleshooting Guide.
Didn’t find the solution?
Contact the support team: Contact Support Team. If you have solutions for errors from supported brokers, we can publish them in the FAQ.
